Contact Us

Have questions or need help? We're here for you. Reach out through any of the channels below.

Email

For general inquiries

support@aialpha.com

Live Chat

Available 9am-6pm EST

In-app support

Location

Our headquarters

San Francisco, CA

Send us a message

Frequently Asked Questions

How do I get started?

Sign up for a free account, then use AI to generate your first trading strategy. You can backtest it and deploy a bot when ready.

Is my data secure?

Yes, all sensitive data including API keys are encrypted using AES-256. We never store your exchange passwords.

Can I cancel my subscription?

Yes, you can cancel anytime from your account settings. You'll retain access until the end of your billing period.

How does the marketplace work?

You can buy proven strategies from other traders or sell your own. Sellers receive 80% of the sale price.